Privacy Policy

Of www.car-care.it

This Website collects some Personal Data from its Users.


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Policy Summary

Personal Data processed for the following purposes and using the following services:

    • Managing contacts and sending messages

      • Klaviyo

        Personal Data: country; date of birth; email address; first name; gender; last name; physical address; phone number; purchase history; status; Tracking Tools; username; various types of Data

    • Payment Management

      • Google Pay

        Personal Data: billing address; email address; first name; last name; payment information; phone number; purchase history; Usage Data; Tracking Tools; various types of Data as specified in the privacy policy of the service

      • PayPal

        Personal Data: billing address; device information; email address; first name; last name; payment information; phone number; password; purchase history; Usage Data; username; various types of Data as specified in the privacy policy of the service

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data; Tracking Tools

    • Heat mapping and session recording

      • Microsoft Clarity

        Personal Data: clicks; Usage Data; device information; interaction events; layout details; page events; diagnostic events; custom events; time zone; location information; mouse movements; session duration; interactions; Trackers

    • Advertising

      • Pinterest Ads

        Personal Data: Usage Data; email address; User ID; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); device information; Trackers

    • Remarketing and behavioral targeting

      • TikTok Remarketing

        Personal Data: Usage Data; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); device information; Trackers

    • Platform and hosting services

      • Shopify

        Personal Data: billing address; device information; email address; first name; last name; payment information; phone number; Tracking Tools; Usage Data

    • Statistics

      • Google Analytics 4

        Personal Data: city; browser information; device information; latitude (of the city); longitude (of the city); number of Users; session statistics; Trackers; Usage Data

      • Meta Events Manager and Meta Ads Conversion Tracking (Meta Pixel)

        Personal Data: Usage Data; Tracking Tools

      • TikTok Conversion Tracking

        Personal Data: Usage Data; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); device information; Trackers

    • Viewing content from external platforms

      • Font Awesome and Google Fonts

        Personal Data: Usage Data; Tracking Tools

Information on how to opt out of interest-based ads

In addition to any opt-out functions provided by any of the services listed in this document, Users can read more about how to opt-out of interest-based advertising in the relevant section of the Cookie Policy.

Contact information

    • Data Controller

      Car-Care.it by Proietti Andrea,
      Via degli Olmetti 36,
      00060 Formello (RM)

      Owner's email address: info@car-care.it

Full Policy

Data Controller

Car-Care.it by Proietti Andrea,
Via degli Olmetti 36,
00060 Formello (RM)

Owner's email address: info@car-care.it

Types of Data collected

Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Usage Data; Trackers; number of Users; city; device information; session statistics; latitude (of the city); longitude (of the city); browser information; first name; last name; phone number; email address; payment information; purchase history; billing address; shipping address; gender; date of birth; physical address; country; state; username; various types of Data; session duration; page scrolling interactions; clicks; time zone; mouse movements; interaction events; diagnostic events; page events; custom events; layout details; location information; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); password; User ID.

Full details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the Data are collected.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Website.
Unless otherwise specified, all Data requested by this Website is mandatory. If the User refuses to communicate them, it may be impossible for this Website to provide the Service. In cases where this Website indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.
Users who have doubts about which Data are mandatory are encouraged to contact the Owner.
Any use of Cookies - or other tracking tools - by this Website or by the owners of third-party services used by this Website has the purpose of providing the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Website.

Method and place of processing of the collected data

Treatment methods

The Owner adopts appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
The processing is carried out using computer and/or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Owner, in some cases, other parties involved in the organization of this Website (administrative, commercial, marketing, legal, system administration personnel) or external parties (such as third party technical service providers, postal couriers, hosting providers, IT companies, communications agencies) may have access to the Data, also appointed, if necessary, as Data Processors by the Owner. The updated list of Data Processors may always be requested from the Data Controller.

Place

The Data is processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. For further information, contact the Data Controller.
The User's Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of processing, the User can refer to the section containing details on the processing of Personal Data.

Retention period

Unless otherwise indicated in this document, Personal Data is processed and stored for the time required by the purpose for which it was collected and may be stored for a longer period due to any legal obligations or on the basis of the consent of the Users.

Purpose of the Processing of Collected Data

The User's Data is collected to allow the Owner to provide its Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), identify any malicious or fraudulent activity, as well as the following: Displaying content from external platforms, Statistics, Tag Management, Handling payments, Managing contacts and sending messages, Heat mapping and session recording, Advertising, Remarketing and behavioral targeting and Platform services and hosting.

To obtain detailed information on the purposes of the processing and on the Personal Data processed for each purpose, the User may refer to the section “Details on the processing of Personal Data”.

Details on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

  • Managing contacts and sending messages

    This type of service allows you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User.
    These services may also allow us to collect data relating to the date and time the messages are viewed by the User, as well as the User's interaction with them, such as information on clicks on links inserted in messages.

    Klaviyo (Klaviyo Inc.)

    Klaviyo is an email address management and message sending service provided by Klaviyo Inc.

     

    To use the service provided by Klaviyo, the Owner generally shares information about Users (who make purchases), such as contact information and purchase history. For more information regarding the scope of such sharing, check the information below under the heading “Personal Data processed”.

    Personal Data processed: country; date of birth; email address; first name; gender; last name; physical address; phone number; purchase history; status; Trackers; Usage Data; username; various types of Data.

    Place of processing: United States – Privacy Policy – Opt out .

  • Payment Management

    Unless otherwise specified, this Website processes all payments by credit card, bank transfer or other means through external payment service providers. In general and unless otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers.
    This Website is not involved in the collection and processing of such information: it will instead only receive a notification from the relevant payment service provider that payment has been made.

    Google Pay (Google Ireland Limited)

    Google Pay is a payment service provided by Google Ireland Limited, which allows the User to make online payments using their Google credentials.

    Personal Data processed: billing address; email address; first name; last name; payment information; phone number; purchase history; Usage Data; Trackers; various types of Data as specified in the privacy policy of the service.

    Place of processing: Ireland – Privacy Policy .

    PayPal (Paypal)

    PayPal is a payment service provided by PayPal Inc., which allows the User to make online payments.

    Personal Data processed: billing address; device information; email address; first name; last name; payment information; phone number; password; purchase history; Usage Data; Trackers; username; various types of Data as specified in the privacy policy of the service.

    Place of processing: See Paypal privacy policy – Privacy Policy .

  • Tag Management

    This type of service is functional to the centralized management of the tags or scripts used on this Website.
    The use of such services involves the flow of User Data through them and, if applicable, their retention.

    Google Tag Manager (Google Ireland Limited)

    Google Tag Manager is a tag management service provided by Google Ireland Limited.

    Personal Data processed: Usage Data; Tracking Tools.

    Place of processing: Ireland – Privacy Policy .

  • Heat mapping and session recording

    Heat mapping services are used to identify the areas of this Website with which Users interact most frequently, in order to detect which of them attract the most interest. These services allow you to monitor and analyze traffic data and are used to track User behavior.
    Some of these services may record sessions and make them available for later viewing.

    Microsoft Clarity (Microsoft Corporation)

    Microsoft Clarity is a heat mapping and session recording service provided by Microsoft Corporation.
    Microsoft processes or receives Personal Data through Microsoft Clarity, which may in turn be used for any purpose in accordance with the Microsoft Privacy Policy, including to improve and deliver Microsoft Advertising.

    Personal Data processed: clicks; diagnostic events; country; device information; interaction events; layout details; page events; session duration; Usage Data; time zone; location information; mouse movements; page scrolling interactions; Trackers.

    Place of processing: United States – Privacy Policy ; Ireland – Privacy Policy .

  • Advertising

    This type of service allows you to use the User's Data for commercial communication purposes. These communications are displayed on this Website in the form of banners and other forms of advertising, also in relation to the User's interests.
    This does not mean that all Personal Data is used for this purpose. Data and conditions of use are indicated below.
    Some of the services listed below may use Tracking Tools to identify the User or use the behavioral retargeting technique, i.e. display personalized advertisements based on the interests and behavior of the User, also detected outside of this Website. For more information on this, we suggest you check the privacy policies of the respective services.
    Generally, services of this type offer the possibility to disable such tracking. In addition to any opt-out function provided by any of the services listed in this document, the User can read more about how to disable interest-based advertising in the dedicated section "How to disable interest-based advertising" in this document.

    Pinterest Ads (Pinterest, Inc.)

    Pinterest Ads is an advertising service provided by Pinterest, Inc. with which the Owner can conduct advertising campaigns on the Pinterest advertising network.

     

    Users can opt-out of behavioral advertising features through their device settings, customization settings from Pinterest.

    Personal Data processed: device information; email address; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data; User ID; Trackers.

    Place of processing: United States – Privacy Policy – Opt out .

  • Remarketing and behavioral targeting

    This type of service allows this Website and its partners to communicate, optimize and serve advertisements based on the User's past use of this Website.
    This activity is facilitated by tracking Usage Data and using Tracking Tools to collect information that is then transferred to partners who manage remarketing and behavioral targeting activities.
    Some services offer a remarketing option based on email address lists.
    Generally, services of this type offer the possibility to disable such tracking. In addition to any opt-out function provided by any of the services listed in this document, the User can read more about how to disable interest-based advertising in the dedicated section "How to disable interest-based advertising" in this document.

    Remarketing TikTok (TikTok Information Technologies UK Limited)

    TikTok Remarketing is a remarketing and behavioral targeting service provided by TikTok Information Technologies UK Limited that connects the activity of this Website with the TikTok advertising network.

    Personal Data processed: Usage Data; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); device information; Trackers.

    Place of processing: United Kingdom – Privacy Policy .

  • Platform and hosting services

    These services have the purpose of hosting and running key components of this Website, making it possible to provide this Website from a single platform. These platforms provide the Owner with a wide range of tools such as, for example, analytical tools, for managing user registration, for managing comments and databases, for e-commerce, for payment processing, etc. The use of such tools involves the collection and processing of Personal Data.
    Some of these services work through servers geographically distributed in different locations, making it difficult to determine the exact location where the Personal Data is stored.

    Shopify (Shopify International Limited)

    Shopify is a platform provided by Shopify Inc. that allows the Owner to develop, operate and host a website dedicated to e-commerce.

    Personal Data processed: billing address; device information; email address; first name; last name; payment information; phone number; Trackers; Usage Data.

    Place of processing: Ireland – Privacy Policy .

  • Statistics

    The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to track User behavior.

    Google Analytics 4 (Google Ireland Limited)

    Google Analytics is a statistics service provided by Google Ireland Limited (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Website, compiling reports and sharing them with other services developed by Google.
    Google may use Personal Data to contextualize and personalize the advertisements of its own advertising network.
    In Google Analytics 4, IP addresses are used at the time of collection and then deleted before the data is recorded in any data center or server. To learn more, you can consult the Google official documentation .

    Personal Data processed: city; browser information; device information; latitude (of the city); longitude (of the city); number of Users; session statistics; Trackers; Usage Data.

    Place of processing: Ireland – Privacy Policy – Opt Out .

    Meta Events Manager (Meta Platforms Ireland Limited)

    Meta Events Manager is a statistics service provided by Meta Platforms Ireland Limited. By integrating the Meta pixel, Meta Events Manager can provide the Owner with information on traffic and interactions on this Website.

    Personal Data processed: Usage Data; Tracking Tools.

    Place of processing: Ireland – Privacy Policy .

    Meta ads conversion tracking (Meta pixel) (Meta Platforms Ireland Limited)

    Meta ads conversion tracking (Meta pixel) is a statistics service provided by Meta Platforms Ireland Limited that connects data from the Meta advertising network with actions performed within this Website. The Meta pixel tracks conversions that can be attributed to Facebook, Instagram and Audience Network ads.

    Personal Data processed: Usage Data; Tracking Tools.

    Place of processing: Ireland – Privacy Policy .

    TikTok Conversion Tracking

    TikTok conversion tracking is a statistics service provided by TikTok Inc. or by TikTok Technology Limited, depending on how the Owner manages the processing of the Data, which connects data from the TikTok advertising network with actions performed within this Website. The TikTok pixel tracks conversions that can be attributed to TikTok ads and allows you to target groups of Users based on their previous use of this Website.

    Personal Data processed: Usage Data; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); device information; Trackers.

    Place of processing: United States – Privacy Policy ; Ireland – Privacy Policy .

  • Viewing content from external platforms

    This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
    This type of service may still collect data on web traffic relating to the pages where the service is installed, even when users do not use it.

    Font Awesome (Fonticons, Inc.)

    Font Awesome is a font visualization service managed by Fonticons, Inc. that allows this Website to integrate such content within its pages.

    Personal Data processed: Usage Data; Tracking Tools.

    Place of processing: United States – Privacy Policy .

    Google Fonts (Google Ireland Limited)

    Google Fonts is a font display service managed by Google Ireland Limited that allows this Website to integrate such content within its pages.

    Personal Data processed: Usage Data; Tracking Tools.

    Place of processing: Ireland – Privacy Policy .

Information on how to opt out of interest-based ads

In addition to any opt-out functions provided by any of the services listed in this document, Users can read more about how to opt-out of interest-based advertising in the relevant section of the Cookie Policy.

This Website uses Tracking Tools. To learn more, Users can consult the Cookie Policy .

Legal basis for processing

The Data Controller processes Personal Data relating to the User if one of the following conditions exists:

  • the User has given consent for one or more specific purposes; Note: in some jurisdictions the Owner may be allowed to process Personal Data without the User's consent or any other of the legal bases specified below, until the User objects (“opts-out”) to such processing. However, this does not apply when the processing of Personal Data is regulated by European legislation on the protection of Personal Data;
  • processing is necessary for the performance of a contract with the User and/or for the execution of pre-contractual measures;
  • processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
  • processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller;
  • processing is necessary for the pursuit of the legitimate interest of the Owner or third parties.

However, it is always possible to ask the Owner to clarify the specific legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.

Learn more about retention time

Unless otherwise indicated in this document, Personal Data is processed and stored for the time required by the purpose for which it was collected and may be stored for a longer period due to any legal obligations or on the basis of the consent of the Users.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User will be retained until the performance of such contract is completed.
  • Personal Data collected for purposes related to the legitimate interest of the Owner will be retained until such interest is fulfilled. The User can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.

When the processing is based on the User's consent, the Owner may retain the Personal Data for a longer period until such consent is revoked. Furthermore, the Owner may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of such period, the right of access, deletion, rectification and the right to portability of the Data can no longer be exercised.

User Rights

Users may exercise certain rights with reference to the Data processed by the Owner.

In particular, within the limits established by law, the User has the right to:

  • revoke consent at any time. The User may revoke the consent to the processing of his/her Personal Data previously expressed.
  • object to the processing of your Data. The User may object to the processing of his/her Data when it occurs pursuant to a legal basis other than consent.
  • access your Data. The User has the right to obtain information on the Data processed by the Owner, on certain aspects of the processing and to receive a copy of the Data processed.
  • verify and request rectification. The User can verify the accuracy of his/her Data and request its updating or correction.
  • obtain limitation of processing. The User may request the limitation of the processing of his/her Data. In this case, the Owner will not process the Data for any other purpose other than their conservation.
  • obtain the deletion or removal of your Personal Data. The User may request the deletion of his/her Data by the Owner.
  • receive your Data or have it transferred to another owner. The User has the right to receive his/her Data in a structured, commonly used and machine-readable format and, where technically feasible, to obtain the transfer without hindrance to another owner.
  • to lodge a complaint. The User may lodge a complaint with the competent data protection supervisory authority or take legal action.

Users have the right to obtain information regarding the legal basis for the transfer of Data abroad including to any international organization governed by international law or consisting of two or more countries, such as the UN, as well as regarding the security measures adopted by the Owner to protect their Data.

Details on the right to object

When Personal Data is processed in the public interest, in the exercise of public authority vested in the Owner or to pursue a legitimate interest of the Owner, Users have the right to object to the processing for reasons related to their particular situation.

Users are hereby informed that, if their Data is processed for direct marketing purposes, they may object to the processing at any time, free of charge and without providing any justification. If Users object to the processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To find out whether the Owner processes Data for direct marketing purposes, Users may refer to the respective sections of this document.

How to exercise your rights

To exercise their rights, Users may send a request to the Data Controller's contact details indicated in this document. The request is free of charge and the Data Controller will respond as soon as possible, in any case within one month, providing the User with all the information required by law. Any corrections, cancellations or limitations of the processing will be communicated by the Data Controller to each of the recipients, if any, to whom the Personal Data have been transmitted, unless this proves impossible or involves a disproportionate effort. The Data Controller will inform the User of these recipients if he/she requests it.

Further information on treatment

Defense in court

The User's Personal Data may be used by the Owner in court or in the preparatory stages of its possible establishment for the defense against abuse in the use of this Website or related Services by the User.
The User declares to be aware that the Owner may be required to reveal the Data by order of public authorities.

Specific information

Upon request of the User, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System logs and maintenance

For needs related to operation and maintenance, this Website and any third-party services used by it may collect system logs, which are files that record interactions and may also contain Personal Data, such as the User's IP address.

Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to Users on this page and, if possible, on this Website and, if technically and legally feasible, by sending a notification to Users through one of the contact details in its possession. Please therefore consult this page frequently, referring to the date of the last modification indicated at the bottom.

If the changes affect treatments whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.

Personal Data (or Data)

Personal data is any information that, directly or indirectly, even in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.

Usage Data

This information is collected automatically through this Website (including third-party applications integrated into this Website), including: the IP addresses or domain names of the computers utilized by the User who connects to this Website, the URI (Uniform Resource Identifier) ​​addresses, the time of the request, the method utilized to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server's response (successful, error, etc.), the country of origin, the characteristics of the browser and operating system utilized by the visitor, the various temporal connotations of the visit (for example, the time spent on each page) and the details relating to the itinerary followed within the Application, with particular reference to the sequence of pages visited, the parameters relating to the operating system and the User's IT environment.

User

The individual using this Website who, unless otherwise specified, coincides with the Data Subject.

Interested

The natural person to whom the Personal Data refers.

Data Controller (or Controller)

The natural person, legal person, public administration or any other entity that processes personal data on behalf of the Owner, as set out in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data and the tools used, including the security measures relating to the operation and use of this Website. The Data Controller, unless otherwise specified, is the owner of this Website.

This Website (or this Application)

The hardware or software tool by which the Personal Data of Users is collected and processed.

Service

The Service provided by this Website as defined in the relevant terms (if any) on this site/application.

European Union (or EU)

Unless otherwise specified, any reference to the European Union contained in this document shall be deemed to extend to all current member states of the European Union and the European Economic Area.

Cookie

Cookies are Tracking Tools that consist of small portions of data stored within the User's browser.

Tracking Tool

By Tracking Tool we mean any technology - e.g. Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that allows tracking Users, for example by collecting or storing information on the User's device.

Legal references

Unless otherwise specified, this privacy policy applies exclusively to this Website.